Terms & Conditions

Introduction
These Terms and Conditions apply to Services provided by Tritek Consulting Limited
(hereafter referred to as “we”, “us”or “Company”)
You may contact us on info@tritekconsulting.co.uk and/or +44 (0) 7401 262 066/+44 (0) 2030 111 420
These terms and conditions are in addition to the Website Disclaimer and apply to the sale of any courses/services. Please read these terms and conditions carefully, print off a copy for your records.
These terms of use (“TERMS”) bind you, the company you represent, and the company that registered you (collectively “You”) to the terms and conditions set forth herein in connection with your use of ‘Tritek Consulting Limited’ Website, Mobile Applications, Basecamp, LMS or another offerings affiliate to us (collectively our work experience platform.
By using any of Tritek’s services, or by clicking on the “Accept” button on our website, you agree to the Terms & Conditions of this agreement which will be binding upon you. If you do not agree to these Terms and Conditions you must cease to continue to purchase any services from us.
The Services
2.1. Description
A description of the Services together with the dates on which the Services will begin are available on your payment invoice. We will provide the Services with reasonable care and skill in accordance with the description set out. We are an ‘LMS educational platform.
2.2. Access
Candidates will have access to all tools (LMS and Basecamp) for 9 months only after which you will be charged to have access on a monthly or quarterly basis.
2.3. Confirmation of Terms of Services
You hereby confirm that the Services you are purchasing will meet your needs and you have researched the information and their suitability according to your needs. We do not make any guarantee to you that you will obtain a particular result, professional qualification or employment opportunity from your purchase and completion of any of your work experience. Access to Company materials and services are provided on the day of full payment You understand that some of our Services are provided as software and/or data or are virtual or via audio visual content and as such once you purchase the services that there is no way of us knowing if they were deleted, therefore you accept that you may not exercise the right to a refund from us the moment that you purchase the Services. For the avoidance of doubt NO REFUND will be given once purchased and you agree to waiver any rights under the prevailing Consumer Goods Act at the time of purchasing. You will not own, re-sell, record or broadcast any of the Services or intellectual property we provide to you and we are the owners of the materials provided but you have the use of them under the terms and timeframes set out herein. You will not abuse any of our agents or staff or disrupt any of the Company services. Failure to comply with any of the Terms & Conditions set out herein may at the sole discretion of the Company, result in the immediate cessation of services without refund.
General
3.1. About our Platform
Our Platform enables students and job seekers (“Candidates”) to connect with independent contractor instructors (the “Instructors”, collectively with Candidates, the “Users”) who provide live and recorded intensive training, tutoring, mentoring, and learning services (the “Courses”) via Our Platform. The Platform includes, without limitation, facilitating and hosting intensive digital training courses and supporting materials, connecting candidates with work experience opportunities.
3.2. Communication
The main communication platform for the administrative and program office will be via WhatsApp. You are advised to ensure that you remain in the designated groups all through the duration of the program.
3.3. Governance
Candidates must ensure they adhere to the governance processes when reporting issues. All contents on Basecamp as well as recording from our tutorial sessions inclusive of the details of projects worked on during your program at Tritek Consulting are not to be disclosed, distributed or reproduced.
3.4. Duration
The duration for the program is 9 months, there will be no exemptions given for holidays or travel purposes. Participation and active involvement are highly required in projects and all learning platforms and this will be monitored regularly.
3.5. Projects and Completion
You will be allowed to work on ONLY ONE project so we expect that you participate and be as active as you can for the entire project duration. Once a candidate abandons a project; we have the right not to put you on another project and or to decline giving you a reference. Any project you work on is part of your initial payment for your training/work experience; hence, payment will not be issued for any work done and this project will belong to the company. As we are working on projects for clients, you may be required to work evenings and weekends. Candidates are strictly prohibited to record project meetings as sensitive & confidential matters can be discussed with stakeholders. Except for project use. Once registered for a particular course, you CAN NOT swap for another course irrespective of the circumstance.
3.6. Mentorship
Access to a mentor is provided upon an interview invitation only. Mentorship is for the period of YOUR INTERVIEW ONLY. If your mentor finds you not proactive, they have the right to withdraw your mentorship. There are numerous videos on LMS that can prepare you in anticipation on an interview.
3.7. Reference
The company’s name MUST not be used as a reference without proper authorization.
Payments
4.1. Registration
Your place will only be guaranteed once a deposit or full payment is made on or before the day of the taster session.
4.2. Receipts
Following receipt by us of your order for Services via the Website, in person or on the telephone we will contact you confirming receipt of your order.
4.3. Agreement
A legally binding agreement between us and you shall come into existence when we have:(a) accepted your offer to purchase Services from us by sending you an email confirming the purchase; and(b) received payment of the relevant Fees from you have been processed and your space has been allocated.
4.4. Deposits
All deposits are non-refundable.
Cancellation, Deferral & Refund
We reserve the right to protect our intellectual property (training videos, materials, collaborative platforms, and user groups).
There will be no refunds once you have access to our training materials and have accessed our tools.
Should you defer your program, please contact the Admin team, and note that your balance payment will still need to be paid as stipulated on the direct debit mandate.
Additionally, if we consider granting a refund after you subscribe to our services in the event of exceptional circumstances, the refund process will take 30 calendar working days, and a 20% ADMIN FEE will be deducted.
Please note that if we believe that you are abusing our refund policy in our sole discretion, we reserve the right to suspend or terminate your Account and refuse or restrict all current or future use of the Services, without any liability to You.
6. Termination
We shall be entitled to terminate these terms and conditions and cease to provide you with any Services with immediate effect in the event that you:
Fail to pay when fees are due/balance deposits
Act in aggressive, bullying, offensive, threatening or harassing manner towards any employee of Tritek, any trainer or any other candidate
7. Conduct
You may only access the Platform for lawful purposes. You are solely responsible for the knowledge of and adherence to all laws, rules, and regulations pertaining to Your use of the Platform. You agree not to use the Platform or the Company Content (as defined below) to recruit, solicit, or contact in any form, Instructors or potential users for employment or contracting for a business not affiliated with Us without Our advance written permission, which may be withheld in Our sole discretion. You assume all risks from any meetings or contact between You and any Instructors or other Users of the Platform.
8. Miscellaneous
All tutorial sessions are recorded and made available on our LMS platform within 48 to 72 hours.
Occasionally, pictures and videos will be taken during classroom sessions and this may be used for social media purposes.
You can contact us by any of the following methods:
Email: info@tritekconsulting.co.uk
Telephone: +44 (0) 7404 504686, 7983 832188, 7737 114714
9. Complaints Policy
All complaints must be in writing using the Tritek Email address. A response will be made within 48 working hours. In the event of any dispute you hereby agree to comply with the Company Complaints Policy & Dispute Resolution Procedure of the policy